How long will the build take?

Depending on the level of customization builds can be fully completed (payment to doorstep) in 8-16 weeks. Keep in mind that each and every Sherpa is custom painted and assembled to your exact spec, this is not just any mountain bike. Please have patience while waiting to receive your bike, the components industry is struggling to keep up with inventory. For orders in the continental US, Canada, and Mexico we offer a luxury concierge shipping service. Kitzuma will deliver your brand new bike fully assembled and tune anything necessary!

How long will apparel take to arrive?

Depending on availability, soft goods will typically be shipped within 3 days of payment. Shipping can take anywhere from 3-10 days. (please have some patience as the logistics industry is struggling to keep up).

If you have any other questions please contact us!